Refund policy

Returns and Refunds

At AdornMood, each little character is carefully selected to bring a touch of joy to your everyday life. Please review your order details and product descriptions carefully before making a purchase.

Change of Mind

We do not accept returns or exchanges for change of mind, including situations where you no longer want the item or decide it is not what you expected based on personal preference.

Please review the product photos, descriptions, dimensions, and materials before placing your order.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or different from what you ordered, please contact us at [your customer service email] as soon as possible. Include your order number and clear photos of the item and its packaging so we can review the issue and discuss an appropriate resolution.

Nothing in this policy limits any rights you may have under applicable consumer protection laws.

Cancellations

If you need to cancel an order, please contact us as soon as possible. We cannot guarantee cancellation once your order has been processed or shipped. Any cancellation or refund will be handled in accordance with applicable law.